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We regard the DSA qualifications as an absolute minimum requirement, and always demand something more, such as one or more of the following: -
Diploma in Driving Instruction (Dip DI) DIAmond Advanced certificate DIA Instructor DIA Examiner
Institute of Advanced Motorists - Qualified Senior Observer Institute of Advanced Motorists Examiner
Police - Grade 1 Advanced
RoSPA - Gold certificate RoSPA - Examiner RoSPA - Diploma in Advanced Driving Instruction
SAFED - Trainer / Assessor Trainer (for vans)
In addition they will have a proven track record as an instructor, first class communication skills, and be 'over-qualified' for the job, thereby ensuring the delivery of our courses meets the high standards we set ourselves.
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Our support staff all come from a corporate background where office procedures and risk management techniques are fully understood. Again excellent interpersonal and communication skills are viewed as essential to ensure an outstanding customer experience.
Naturally project management skills are also viewed as essential to ensure everything happens as planned and expected; and in the rare event of a problem it gets fixed without drama!
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Similarly our Risk Management team and interim Fleet Managers have many years of hands-on experience in their area of expertise, and are able to communicate effectively with drivers and company managers or owners alike.
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